Guidelines for Care

If you are experiencing symptoms of COVID-19 and are not in distress:

If you have symptoms of COVID-19 and are having difficulty managing at home:

  • Go to your nearest Assessment Centre. No appointment or referral required. Following screening , you will be sent home to self-isolate and monitor your symptoms, unless you are critically ill and require hospitalization. See locations below.

If you are experiencing symptoms of COVID-19 and are experiencing trouble breathing, persistent pain or pressure in the chest, new confusion or an inability to arouse, and/or bluish lips or face:

  • Go to the nearest Emergency Department (call first to alert staff) or call 911.

COVID-19 Assessment Centre Locations

Owen Sound Regional Hospital 

1800 8th Street East

Located in a portable facility outside Emergency Department entrance

12:00 p.m. – 8:00 p.m.

7 days per week

Kincardine Hospital 

1201 Queen Street North

Located in a portable facility between hospital and medical clinic

12:00 p.m. – 6:00 p.m.

Monday – Friday

Hanover & District Hospital

90 7th Avenue

Located at main hospital entrance

10:00 a.m. – 4:00 p.m.

7 days per week

Services and hours of operation are subject to change. Please check the hospital’s website before visiting.

BAFHT Services & Hours of Operation

Virtual Care Message to Patients

COVID-19 is placing stress on Canada’s public health system. Our clinics are starting to offer virtual care to make sure that we can continue to care for our patients safely and effectively. This means that we will be using video and audio technologies for some patient visits rather than asking all patients to come into our office. Some of these technologies are provided by the Province. Others have been provided by vendors like Zoom, Google, or Apple to help make discussions with your care provider as easy as possible during these difficult times. Some health concerns can be addressed with virtual care alone, but in some cases your provider may ask you to visit a hospital or other health care facility if necessary, for a physical examination.

We do our best to make sure that any information you give to us during virtual care visits is private and secure, but no video or audio tools are ever completely secure. There is an increased security risk that your health information may be intercepted or disclosed to third parties when using video or audio communications tools. To help us keep your information safe and secure, you can:

  • Understand that this method of communication is not secure in the same way as a private appointment in an exam room.
  • Use a private computer/device (i.e., not an employer’s or third party’s computer/device) and a secure internet connection. For example, using a personal computer or tablet is more secure than using someone else’s computer, and your access to the Internet on your home network will generally be more secure than an open guest Wi-Fi connection.

You should also understand that virtual care is not a substitute for in-person communication or clinical examinations, where appropriate, or for going to an Emergency Department when needed (including for any urgent care that may be required).

If you are concerned about using video or audio tools for virtual care, you can ask our office to arrange for you to visit a different health care provider or other health care centre where you can be seen in person. However, please note that visiting a health care provider in person comes with a higher risk of coming into contact with COVID-19 and the possibility of spreading the virus.

By providing your information, you agree to let us collect, use, or disclose your personal health information through video or audio communications (while following applicable privacy laws) to provide you with care. In particular, the following means of electronic communication may be used: audio or videoconferencing (including OTN, Zoom, Doxy etc.)

Please click on this document link to view a copy of our Virtual Visit Patient Consent Form.

BAFHT Virtual Visits Patient Consent Form

Chesley BAFHT Site

SERVICES AVAILABLE Telephone/Videoconferencing support for all FHT services
HOURS OF OPERATION 9:00 a.m. – 5:00 p.m. Monday to Thursday and 9:00 a.m. – 12:00 p.m. Friday
TELEPHONE 519-363-3119

Durham BAFHT Site

SERVICES AVAILABLE Telephone/Videoconferencing support for all FHT services
HOURS OF OPERATION 8:30 a.m. – 4:30 p.m., Monday to Friday
TELEPHONE 519-369-3007

Mildmay BAFHT Site

SERVICES AVAILABLE Telephone/Videoconferencing support for all FHT services. Well Baby Clinic on Mondays.

TELEPHONE 519-507-2021

Paisley BAFHT Site

SERVICES AVAILABLE Telephone/Videoconferencing support for all FHT services. Clinic closed to general public. Prenatal and newborn appointments only.
HOURS OF OPERATION 8:30 a.m. – 4:30 p.m., Monday to Friday
TELEPHONE 226-909-3662

Walkerton BAFHT Site

SERVICES AVAILABLE Telephone/Videoconferencing support for all FHT services
HOURS OF OPERATION 8:30 a.m. – 4:30 p.m., Monday to Friday
TELEPHONE 519-507-2021

Please note that services and hours of operation are subject to change. Follow us on Facebook to see posts for upcoming programs.

Follow us on Facebook


Browse through our Facebook feed here  or follow us on Facebook for the latest bafht news, updates and service and programming changes during the COVID-19 Pandemic. We also include instructional videos, and posts from government and other health organizations with information and “tips and tricks” about how to stay safe and healthy.

Symptoms of COVID-19

The most common symptoms are:

  • Fever
  • Dry Cough
  • Difficulty Breathing
  • Fatigue
  • Aches and Pains
  • Headache
  • Nasal Congestion
  • Runny Nose
  • Sore Throat
  • Diarrhea
Experiencing these symptoms?
See Guidelines for Care at the top of this page.
Or take the COVID-19 self-assessment test at

Good to Know

  • It is possible to have no symptoms and feel well while infected.

  • Most people (about 80%) recover from the disease without needing special treatment.

  • Approximately one in six people who contracts COVID-19 becomes seriously ill and develops difficulty breathing

  • Older individuals and those with underlying medical conditions such as heart or lung disease, compromised immune systems, cancer, diabetes, or hypertension are more likely to develop serious illness.

  • Younger individuals may also experience severe symptoms, although less frequently.


Physical Distancing

Stay at least 2 metres (approximately 6 feet) away from other people.

Avoid large gatherings and crowded spaces.

Avoid people who are ill with cold-
or flu-like symptoms.

Avoid All Non-Essential Travel

Stay home. If you go out for essential items, practice physical distancing.

Stay at your primary residence. Grey Bruce healthcare resources are limited and cannot safely care for additional residents during this pandemic. 

Returning from Outside Canada

If you have travelled outside of Canada, self-isolate and monitor for symptoms for 14 days. Do not go to work and do not leave your home.

Clean Your Hands Often

Wash your hands often with soap and water for at least 20 seconds or use a hand sanitizer that contains at least 60% alcohol. 

Avoid touching your eyes, nose, and mouth with unwashed hands.

Cough or sneeze into a tissue or the bend of your arm, not your hand. 

Dispose of any tissues you have used as soon as possible in a lined waste basket and wash your hands afterwards.

Clean and Disinfect

Clean and disinfect frequently-touched surfaces daily with household cleaners or diluted bleach.

If surfaces are dirty, clean them. Use detergent or soap and water prior to disinfecting.

For more Information, visit the following websites:

If You Are Sick




Self-isolate and practice physical distancing.

Monitor your symptoms and seek medical attention, if necessary. See Guidelines for Care at the top of this page.

Cover your coughs and sneezes.

Wear a facemask around other people.

Self-isolate for at least 14 days or until you have been symptom-free for 48 hours.